Features of Customer Engagement
- Behavioral Analytics: Tracks and analyzes customer movements, dwell times, and interaction with products to gain insights into shopping behavior.
- Real-Time Interaction Monitoring: Provides real-time data on customer engagement, helping staff to respond promptly to customer needs.
- Personalization Tools: Enables personalized recommendations and targeted promotions based on customer preferences and behavior.
- Detailed Reporting: Generates comprehensive reports on customer engagement, helping to refine marketing strategies and improve store layout.